Legal
SaaS Terms of Service
Last updated: April 4, 2026
1. Service Description
SaliencyLab provides a cloud-based creative intelligence platform ('Service') that includes RoastIQ diagnostic scoring, BuyerLens buyer interviews, Hugo AI agent, benchmark data, and related tools. The Service is provided as-is on a subscription basis.
2. Subscription Tiers
Free: 3 analyses per month, benchmark context included. Pro (€99/mo): Unlimited RoastIQ, BuyerLens (3 runs/day), Hugo access. Enterprise (€299/mo): Higher limits, priority support, custom benchmark pools.
3. Data Ownership
You retain full ownership of all creative assets uploaded to the platform. SaliencyLab does not claim ownership of your ads, videos, images, or analysis results. We store uploaded assets securely and delete them upon account deletion.
4. AI Output Disclaimer
Scores generated by RoastIQ are model predictions based on multimodal analysis. They do not constitute a guarantee of in-market performance. BuyerLens interviews are AI-generated simulations, not real consumer data. Always validate critical creative decisions with real-world testing.
5. Benchmark Data
Benchmark norms are derived from publicly available ad transparency data (Meta Ad Library, TikTok Research API, Google Ads Transparency). Benchmark pool size and coverage vary by platform, category, and region.
6. Uptime and Availability
We target 99.5% uptime for the Service. Scheduled maintenance windows will be communicated in advance. The pipeline processing time target is under 90 seconds per analysis.
7. Data Security
All data is encrypted at rest and in transit. Authentication is handled via Supabase Auth with row-level security. We do not sell or share your data with third parties.
8. Cancellation
You may cancel your subscription at any time. Access continues until the end of the current billing period. No refunds are provided for partial billing periods.
9. Limitation of Liability
SaliencyLab is not liable for creative decisions made based on platform outputs. The Service is a diagnostic tool — final creative and media allocation decisions remain the responsibility of the user.
10. Contact
For questions about these SaaS terms, email legal@saliencylab.com.